Monica Graham is a seasoned innovation and transformation executive with over 20 years’ experience in leading strategic and high impact programs. She has a distinguished global career in both public and private sectors in organisations such as Service NSW, NSW Department of Justice, Origin Energy, Transport for London, Telstra and Fujitsu. Her most recent achievements include the delivery of the Toll Relief program for NSW Citizens (99.7% customer satisfaction rating) and removal of over $1 billion of costs from the Origin Energy Integrated Gas business. She has a MBA (Technology), is a certified practicing project director, is certified in scaled agile frameworks and recently completed the Innovative Technology Leader certificate at the Stanford Graduate School of Business. Monica is also a sought after speaker at conferences and events.https://www.linkedin.com/in/monicagraham1